Join Our Team of Excellence

Virtual Sales Representative at Detail Cleaning Services!

Job Description

Benefits of Working at Detail Cleaning Services:

Competitive Compensation and Commission Structure
Flexible Weekend Scheduling to Suit Your Lifestyle
Supportive Team Environment with Opportunities for Professional Development
Regular Sales Training and Access to the Latest Sales Tools
Great Work Life- Balance
A Positive Workplace Culture Focused on Employee Wellbeing and Client Satisfaction

Mission of the Role:

The mission of the Sales Representative at Detail Cleaning Services is to effectively convert leads into sales, ensuring exceptional service experiences and enhancing customer satisfaction, thereby upholding the company’s reputation for quality and reliability.

Results to be Generated:

Successfully achieve a 40% lead-to-sale conversion rate.
Retain at least 40% of initial cleaning services as recurring clients.
Respond to leads inquiries and resolve any issues swiftly, adhering to a 99% response rate within business hours.

Skills Required:

Excellent communication skills, capable of persuasive and clear interaction with potential and existing clients.
Proven sales acumen with a strong understanding of sales principles and techniques.
Effective time management to balance lead follow-up, client interaction, and sales closure.
Customer-focused approach with a knack for building long-term relationships.

Attributes:

Highly motivated, goal-oriented, and driven to meet sales targets.
Professional demeanor with a commitment to integrity and ethical sales practices.
Adaptable and resilient, able to handle customer rejections and feedback positively.
Team player, eager to collaborate with others to enhance customer experiences and achieve sales goals.

Responsibilities:

Manage inbound leads effectively, including prompt follow-up on calls and emails.
Present service proposals that meet customer needs and close sales effectively.
Maintain accurate records of customer interactions and home information.
Collaborate with the operations team to ensure that customer expectations are met and exceeded.

Challenge Statement:

Are you ready to join a dynamic, growing team that values excellence, innovation and commitment? Do you love the challenge of achieving outstanding sales results and providing top-tier customer service? Are you that unique individual who’s passionate about creating meaningful customer relationships and driving business growth? If yes, we want you on our team!

Job Description

Tired of feeling like another number in a large corporation? Come join our small family business and grow with us! We are hiring Sales Representatives to help increase our current list of clients. All sales are inbound calls or inquiry follow ups, we don’t do cold calling! You will get to join an excellent and dedicated team that will support you the whole way!

You must be responsible, polite, and able to follow instructions from the supervisors in the company. “Remote/work-from-home work is required. You must have the space and equipment (computer and reliable internet connection) to perform the job.

We are looking for:

We need someone who can work Monday through Friday
Someone who is enthusiastic about selling a service!
Excellent English written and verbal communication skills are a must.
Promptly answer incoming calls inquiring about our services. No cold calling!
Experience with the sales process. Overcoming sales objections, etc.…
Follow up on new/existing leads.
Experience in dealing with customer inquiries of different types (i.e. service requests, billing questions, resolving service dissatisfaction, etc.)
An ability to problem solve and multitask.
Strong attention to detail and ability to adapt to change.
Goal oriented and ability to deliver expected results in a timely manner.
Ability to easily learn different CRM Systems
Knowledge of Google Workspace tools, VOIP.
Customer Service Experience is a plus.
Full time Availability.
Bilingual (Spanish and English).
Be a team player and have initiative.

What we offer:

Weekly Pay: Begin with a $250 weekly base pay, with the potential to earn an additional $25 per week within the first three months, pending performance evaluation.
Hours of Operation: 8-9 hour weekday shift and open to working on weekends.
No night shifts!
Work from Home!
Paid Training
5 Paid Vacation Days after 1 year
Up to 4 Holidays Paid Off
Opportunity to grow with us!

Requirements to work from home:

Excellent Internet connectivity:

Internet access speeds of 2 Mbps upload and 10 Mbps download – the faster the better!
Productive work environment:
In-house network, and a hard-wired Internet connection capable of continuously supporting outstanding call quality and high-speed response rates.
A quiet and distraction-free, secure place to work.
A Smartphone (iOS or Android), 4 years old or newer, in which you will be able and willing to download our app that will be leveraged for company communications.

About Us:

Cinderella Cleaners was started in 2009, our goal is to become Tucson’s most trusted cleaning service. You will quickly see that we are not just any cleaning service, as you get to know us… you’ll appreciate our care, attention to details, and service excellence. We are a value-based company in everything we do. We are very selective when it comes to our staff, we only hire and train the best. We take care of our people knowing they’ll take care of you!

What is the secret to our success?

Simple. We take care of our employees and they take care of the happy clients. We have a highly motivated team of techs and a rockstar office staff that take great pride in bringing friends and neighbors in the area the great feeling of a clean home by providing professional, detail-oriented and friendly service with a personal touch each day – caring for each home as if it were their own.